Section 1: General Provisions
1.1. The online store operating at www.24racesupport.eu/shop is managed by Marcelina Kaczmarczyk, with its registered office at Leśna 17F, 43-200 Pszczyna, operating within the scope of unregistered economic activity.
1.2. The store conducts retail sales via the Internet.
1.3. Use of the online store implies acceptance of these regulations.
Section 2: Placing Orders
2.1. Orders can be placed through the store’s website by completing the order form.
2.2. After placing an order, the Customer will receive confirmation of the order placement at the email address provided by them.
2.3. The store reserves the right to refuse to fulfill an order in case of product unavailability or other justified reasons.
Section 3: Payments
3.1. The store offers the following payment methods: bank transfer, BLIK payment, cash on delivery.
3.2. The price listed for the product is the gross price and includes VAT.
3.3. In the case of bank transfer payments, the order will be processed after the payment is credited to the store’s account.
Section 4: Delivery
4.1. Delivery costs are covered by the Customer, unless free delivery is granted at the time of placing the order.
4.2. The store makes every effort to ensure that ordered products are delivered to the Customer within the specified timeframe.
4.3. The delivery time may be extended in case of circumstances beyond the store’s control, of which the Customer will be notified.
Section 5: Returns and Complaints
5.1. The Customer has the right to return the product within 14 days from the date of receiving the order, in accordance with applicable law.
5.2. Product returns are possible provided that the original packaging is retained and the product is undamaged.
5.3. Complaints regarding product defects should be reported within 30 days from the date of receiving the order.
Section 6: Personal Data Protection
6.1. The store ensures the protection of Customers’ personal data in accordance with applicable law.
6.2. Personal data is processed solely for the purpose of order fulfillment and for marketing purposes, if the Customer has given consent.
Section 7: Final Provisions
7.1. These regulations come into force upon publication on the store’s website.
7.2. Any disputes arising from order fulfillment will be settled by legal proceedings in accordance with Polish law.
